Useful information
Practical clothing examination materials: questions, documents, item preparation and workflow.
Question bank
Example questions on fabric defects, tailoring, dry cleaning, care, dimensions and assessment of opinions.
Open →How we work
From the enquiry and agreement on questions to inspection, examination and delivery of the result.
Open →Materials for examination
What to keep and prepare: the item, labels, photographs and purchase, tailoring and dry-cleaning documents.
Open →Objects of examination
Clothing, sewn products, fabrics, fittings and batches within the agreed commodity examination assignment.
Open →Documents for court
Preparing materials, an inspection record, a specialist opinion, a court-appointed examination and a review.
Open →Frequently asked questions
Answers about defects, washing, dry cleaning, labels, laboratory work, timeframes and documents.
Open →Describe the item, defect and circumstances
Send photographs of the item, labels, markings and defects, purchase documents, the contract, product listing, seller’s refusal, dry-cleaning documents or the seller’s opinion. Free telephone consultation for up to 15 minutes.
- whether the clothing has a defect;
- whether it relates to manufacture, care, dry cleaning, use or tailoring;
- whether the item matches its size, description, composition and labelling;
- which document is needed: an inspection record, specialist opinion or review;
- when laboratory testing is required.