Useful information

Items covered by clothing and sewn product examination

Clothing, sewn products, fabrics, fittings and batches within the agreed commodity examination assignment.

Clothing and sewn products

  • Everyday clothing, dresses, suits, knitwear and other agreed items.
  • Outerwear: jackets, down jackets, coats and raincoats.
  • Leather and fur clothing within the particular assignment.
  • Uniforms, workwear and batches under a contract or technical specification.

Materials and related items

  • Fabric, lining, filling, trim and surviving fragments relevant to the assignment.
  • Zippers, snaps, fasteners and other garment fittings.
  • Labels, markings, packaging and purchase, tailoring and dry-cleaning documents.
  • Photographs, videos, samples, earlier opinions and test records.

After care, repair or alteration

An item may be submitted after washing, dry cleaning, repair or alteration. Whether the cause of a defect can be established depends on the surviving signs, treatment history and documents. Missing labels or alterations may limit the findings; this is considered when accepting the assignment.

Limits of the examination

This list does not mean that every order is accepted or every specialised property tested. Questions, competence, methods and the need for tests are determined before work begins. A commodity opinion does not replace conformity assessment or tests of workwear’s specialised protective properties.

How we work · Preparing materials

Inquiry

Describe the item, defect and circumstances

Send photographs of the item, labels, markings and defects, purchase documents, the contract, product listing, seller’s refusal, dry-cleaning documents or the seller’s opinion. Free telephone consultation for up to 15 minutes.

  • whether the clothing has a defect;
  • whether it relates to manufacture, care, dry cleaning, use or tailoring;
  • whether the item matches its size, description, composition and labelling;
  • which document is needed: an inspection record, specialist opinion or review;
  • when laboratory testing is required.

How data is processed: Personal Data Processing Policy. Attach only the materials needed; where possible, conceal unnecessary personal data about other people.

Free telephone consultation for up to 15 minutes. Before inspection, retain the item, labels, markings, receipt, packaging, care instructions and correspondence where possible.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

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